Privacy Policy

Effective Date: 08/16/25

At Kinal Dental, your privacy and trust are our top priorities. This Privacy Policy explains how we handle your personal information when you visit our website, schedule an appointment, or interact with us by phone, email, or SMS.

1. Information We Collect

We may collect:

Personal Information: Name, phone number, email, mailing address, and details you provide for appointments.

Health Information: Dental or medical history required for care (protected under HIPAA).

Technical Information: Device, browser, and usage data when you access our website.

2. How We Use Your Information

Your information may be used to:

Schedule and manage dental appointments

Provide safe and effective dental care

Send appointment reminders, updates, and health tips (including via SMS if opted in)

Process billing and insurance claims

Improve website and communication experience

3. SMS/Text Messaging (A2P 10DLC Compliance)

By providing your phone number, you consent to receive SMS communications from Kinal Dental, which may include appointment reminders, confirmations, and occasional updates.

Opt-In: You may opt in by providing your phone number when booking an appointment or filling out a form.

Opt-Out: You can opt out anytime by replying STOP to our messages.

Help: For assistance, reply HELP or contact our office directly.

Message & Data Rates: Standard carrier rates may apply.

Frequency: Message frequency varies by patient needs.

We will never sell or share your phone number for marketing outside of Kinal Dental.

4. Sharing of Information

We do not sell or rent your data. We may share limited information only with:

Dental/medical professionals involved in your care

Insurance providers for claims processing

Technology partners supporting our systems (bound by confidentiality agreements)

Legal or regulatory bodies if required by law

5. HIPAA Compliance

We comply with the Health Insurance Portability and Accountability Act (HIPAA) to protect your health information. This means your records are private, secure, and only shared when necessary for treatment, billing, or healthcare operations.

6. Your Rights

You have the right to:

Request access to your records

Correct or update your information

Request restrictions on certain uses or disclosures

Withdraw consent for non-essential communications

File a complaint regarding privacy practices

7. Data Security

We use administrative, technical, and physical safeguards to protect your personal and health information.

8. Cookies & Tracking

Our website may use cookies and analytics tools to enhance user experience. You may disable cookies in your browser settings.

9. Policy Updates

This Privacy Policy may be updated periodically. Any updates will be posted here with a new effective date.

10. Contact Us

If you have questions about this Privacy Policy or your rights, please contact:

Kinal Dental

5519 Mission Road, Suite A

Bonsall, CA 92003

Phone: (760) 536-3094